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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julia Frichtl

July 3, 2025

5  out of  5
rating by Julia Frichtl
"Amanda was extremely helpful in setting up, changing, and communicating those changes with all concerned parties. Thank you so much!"
We responded:
"Julia, Thanks for an awesome review! Amanda is super detailed in what she does! We are blessed to have her! Thanks agin for your auto and home insurance review!"
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Maricela Garcia

June 25, 2025

5  out of  5
rating by Maricela Garcia
"I literally love the personalization that they give every time I call, especially Alma. She always makes my payments, quick and easy. I recently lost my vehicle and was looking for a new one and called Alma when I was stressed out as soon as I bought a new car, I gave her a call and I didn’t have to explain anything to Hershey already. I knew everything that I expected"
We responded:
"Maricela, Thanks so much! Alma is awesome! She is super fast when it comes to Auto and home insurance! So glad we could help you!! We appreciate the time and the 5 star review!!"
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kenya bolton

June 24, 2025

1  out of  5
rating by kenya bolton
"I used this location for a month, but due to my circumstances I switched to a different location(military). In the process of switching I called the new location and they informed me that they call Barry Swartz location and told them of the switch. A few days after this phone call I get an email saying that I still had my payment, so I personally called them and told them to cancel it. They in fact did not do so, and when I saw that the transaction had gone through they took absolutely no responsibility for their lack of service. When I called once again to tell them to cancel it, and I expressed that this shouldn’t have happened, they lied to me saying that I never called them the day I did. I then sent proof that not only did I call them on the day I said, but also two days prior to cancel my insurance with them. The woman I was working with gave me this complete sand waste of an excuse on why this happened, and when I told her she needed to make things right she was reluctant. I then asked for a manager and she informed me she was, which say a lot about an institution. I’m completely disappointed on how they treat their military members, no respect or consideration for any circumstances. Also they seemed more worried about the other State Farm I moved to, then helping me with their shortcomings."
We responded:
"Kenya, Thanks for reaching out. It looks like we have submitted your cancel as requested. It also looks like we have requested to get your payment back dated. As far as your bank overdraft fee I am sorry we can’t be responsible for your bank. When you call the 18th and your draft pulls the 19th it isn’t enough time for our system to stop the payment. I am happy to talk to you regarding this. Please call the office at 623-334-3276 In the future when your car is registered in another state we can’t insure it in AZ. The car registration has to match the insurance state. Hope this helps! Kenya, today I called the billing department and they denied the bank overdraft fee due to the bill with all the changes was mailed and emailed to you in due time for a response. I am sorry this situation from AZ to your current state didn’t go smooth for you. If you need anything else in the future we are to help you!! Thanks for expressing your thoughts. We do appreciate you serving our wonderful country!"
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Luis Dominguez

June 11, 2025

1  out of  5
rating by Luis Dominguez
"Danielle takes care of me anytime I have questions or need to make changes or payments very king and professional. Ive have since had interactions with other reps and none of them besides Danielle portray good customers service skills. Obviously state farm is great but id stay away from this specific office."
We responded:
"Luis, I have looked and looked in our system to find you and you don't show up? Are you a client under a different name? If so please let me know. I would love to talk to you regarding your experience and who you talked to in my office. Luis, after reviewing the client list you are not a client of our office with a named insured insurance policy. If I can be of any help I am happy to help direct you to where you need to go. Thanks for your time"
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Natividad Munoz

April 15, 2025

5  out of  5
rating by Natividad Munoz
"Señorita Alma muchas gracias por su ayuda, fue muy importante para mí. Muy agradecida ❤️🌷"
We responded:
"Natividad, It has been a pleasure serving you and your family for the past years. Alma is a good one and we are very grateful to have her on the team. Thanks for letting us help you with your auto and home insurance!"
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Kelly North

March 21, 2025

5  out of  5
rating by Kelly North
"I always feel taken care of listen to lol and valued as a customer ha ha but seriously"
We responded:
"Kelly, you are important to us! We appreciate you so much! Thanks for you continued business !"
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Rozee

March 19, 2025

5  out of  5
rating by Rozee
"Very knowledgeable and helpful insurance agent. His staff are all friendly and helpful."
We responded:
"Rozee, We appreciate the review! The team is amazing and I am very lucky to have them! Thanks for the review!!"
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Tony Ross

March 18, 2025

5  out of  5
rating by Tony Ross
"Barry Swart & staff was kind , honest & & showing conciliatory concerns even in there conversations so simply put they are professional."
We responded:
"Tony, appreciate the review! Such kind words that mean so much to us! We don't always get it perfect, but we try to do the best we can. I am glad we are able to serve you. We do care about our clients. It's the fun part in doing what we do. Thanks for your insurance business!"
Profile photo of Mel Johansen

Mel Johansen

March 11, 2025

5  out of  5
rating by Mel Johansen
"I am complete satisfied with the great service offered by Barry and his office. I want to thank him for reviewing our policy requirements and reducing the costs that we were paying with another company."
We responded:
"Mel, great to hear from you! We appreciate your business and the time to give us a five star review! We enjoy reviewing and helping with your auto and home insurance. Thanks!"
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Robert Padilla

March 10, 2025

5  out of  5
rating by Robert Padilla
"Spoke to St Farm representative Amanda regarding both my car/home policy. She really put my heart at ease by her professionalism and thorough review of both my car and home policy with all the questions I had. She was pleasant and patient which is a rare trait in “Custer service” businesses. Thank you Amanda!!!"
We responded:
"Robert, thanks for the review! Amanda is such a sweet person! She is super helpful and you are 100% correct a very rare find in customer service! She manages the dad to day in the office and does such a great job! We are lucky to have her!"
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Christopher Romero

January 16, 2025

5  out of  5
rating by Christopher Romero
"Barry Swartz and his team are the best! Everyone was so kind and friendly. I had the pleasure to work with Danielle she provided a quick quote and was able to save me money. Thank you for all your help!"
We responded:
"Christopher, we appreciate the review! Thanks for the kind words!!! Super glad Danielle was able to take care of you! She is definitely awesome to have in the office!! Thanks again for trusting us with your auto insurance!"
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Weljen Molero

January 14, 2025

5  out of  5
rating by Weljen Molero
"Alma es excelente en su trabajo tiene una atencion increible"
We responded:
"Gracias por la reseña! Alma es excelente en lo que hace. Estamos agradecidos de tenerla. Gracias por tu negocio. Thanks for the review! Alma is excellent at what she does. We are thankful to have her. Thanks for your business!"
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Rascon Family

January 14, 2025

5  out of  5
rating by Rascon Family
"Alma! What a blessing she is!! Not only did she help me SAVE by bundling she gave me better coverage and gave me the best tips! She took her time comparing for the best coverage and deal. She is extremely knowledgeable at what she does and compassionate! Any question I had she had an answer. Made me feel comfortable with what I was getting. Thank you Alma!"
We responded:
"This is an amazing review!!! So thankful for the time you took to give this review about Alma and our office! We are grateful for your business and look forward to taking care of your Auto and home insurance for many years to come!"
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Richie Richie

January 13, 2025

5  out of  5
rating by Richie Richie
"Thank you so much Amanda! You did an excellent job changing my policy information and will always keep my business with State Farm Insurance. Take care!"
We responded:
"Richie, Thanks for the 5 star review! So glad Amanda was able to help with your changes! She is amazing, fast and very knowledgeable! We are lucky to have her! Thanks for the review! "
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ashley lopez

January 8, 2025

5  out of  5
rating by ashley lopez
"Alma has always been really amazing to work with! I love professionals that are transparent with their customers! I will continue to direct business their way!"
We responded:
"Ashley, thanks so much for your kind words about Alma! She is a rock star for sure! Thanks for the referrals too!!! Stop on by when you are in the area and we can all thank you personally!!!"
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Billy Thurmond

January 7, 2025

5  out of  5
rating by Billy Thurmond
"The staff at State Farm are helpful friendly. I always recommend Barry's to anyone that needs insurance."
We responded:
"Billy, we have enjoyed taking care of your auto and home insurance for the past 2 years! Thanks so much for the review! Appreciate you guys! "
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Vivian Dore

January 6, 2025

5  out of  5
rating by Vivian Dore
"From the first call, I knew that this is where I should be insurance wise. The young lady, Danielle, was pleasant, polite and so very "human". She was a joy to talk with and definitely knew her job. I never felt pressured, but I also felt that if I needed help, she was there. It's great to have a LIVE person to deal with. This business is local so I can actually walk in should I ever need hands on help!!"
We responded:
"Vivian, Wow what an awesome review! We are so thankful for clients to serve! We can’t wait to take care of you! Danielle is very good at what she does!! We are blessed to have her as part of our team!!! Thanks again Vivian!"
Profile photo of Tevin Cooks

Tevin Cooks

December 19, 2024

5  out of  5
rating by Tevin Cooks
"Alma has been great to work with. She’s knowledgeable, helpful, and takes the time to make sure I understand my coverage. Thanks to her, getting my policy was simple and stress-free."
We responded:
"Tevin- thanks for the awesome review! Alma is fantastic,knowledgeable and efficient! We appreciate your business! Thanks for letting us take care of your insurance!"
Profile photo of Nathaniel Reid (Powerline Ultra)

Nathaniel Reid (Powerline Ultra)

December 19, 2024

5  out of  5
rating by Nathaniel Reid (Powerline Ultra)
"These guys are my heroes! Love em!"
We responded:
"We are definitely not super hero’s but we are glad to be YOUR hero!!! I am lucky to have such an amazing team!!! Nathaniel- thanks for the fun review! Made me chuckle! Glad to take care of your insurance!"
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Michael Shorts

December 19, 2024

5  out of  5
rating by Michael Shorts
"Friendly staff! I was greeted as soon as I walked into the door! I also had the pleasure of being helped by Alma. Super helpful and really honest with everything. She helped me switch insurance providers same day, and followed up after I got settled with it all. I 100% recommend buisness with this office! Thank you Alma!"
We responded:
"Michael, WOW! What a review! You even stopped by to take pictures and post them! ABOVE and beyond! Alma is a rock star! So glad we were able to help you with your insurance the same day! Glad to have you as part of our agency! If you need anything let us know!"
Profile photo of Charton W Onofre Cotto

Charton W Onofre Cotto

December 11, 2024

5  out of  5
rating by Charton W Onofre Cotto
"The best !!"
We responded:
"Charton, You are the best! Appreciate the 5-star review! Looking forward to continuing to take care of your insurance needs!"
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Gina Murchison

December 11, 2024

5  out of  5
rating by Gina Murchison
"Alma was amazing. She answered all my questions with kindness. Very professu9nal and she understood my questions. She handled everything like a dream. Barry is great. He's lucky to have the staff he does."
We responded:
"GINA, Way way back to High school we have been friends! It has been our pleasure to serve you and your family over the years! Thanks for trusting us with your auto, life and home insurance! I AM VERY LUCKY to have the ladies in the office! They are the best!"
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Richard Denoyer

December 11, 2024

5  out of  5
rating by Richard Denoyer
"Berry and his staff helped me get through the process of getting new coverage of auto and homeowners insurance. Saving us money compared to our previous insurance company !!!"
We responded:
"Richard, We appreciate you giving us this review! You were so kind in sending a personal email regarding Alma in the office. Thanks for taking the time to do this for us! We can't wait to serve you in your auto and home insurance!"
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Linda Smith

December 9, 2024

5  out of  5
rating by Linda Smith
"I spoke with Danielle about our Homeowners and Auto policies. She was great and explained all our options. I have complete confidence in state farm and Danielle is great as is everyone in the office. I recommend them to anyone needing insurance."
We responded:
"Linda- we appreciate your review! I would agree with Danielle being very helpful! I am lucky to have her! She truly cares about our clients and taking care of them. Thanks again for taking time to give us a fantastic review!"
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D T

December 8, 2024

5  out of  5
rating by D T
"Great customer service!"
We responded:
"THANKS SO MUCH! We appreciate the feedback and the 5 star rating! "